Before logging a service call try our RESET procedure
Thank you for choosing an Australian owned and made Auto Ingress product. To register your product please complete the form below
You are required to maintain your door as described below:
(Please note this service is not covered by your defects liability period or our standard warranty)
1. AS 5007 – 2007 Compliance Mandatory periodic log book maintenance and service by suitably qualified personal quarterly with service intervals no greater than 120 days.
2. Building Code of Australia (BCA) Compliance – Regular inspections to ensure compliance to Section D1.6, D2.19, and D2.20 & D2.21.
You must register your products including: pro dec products, curved doors, auto door operators, automatic sliding doors Australia, and all other products that you are buying from Auto Ingress.
Note: The above information will only be used to contact you for product verification and registration plus setting up our system for future assistance.
For all After Hours Service Calls please call 1300 138 750 to log your request. Our Standard Business Hours Monday to Friday 8AM to 4PM Australian Eastern Standard Time (AEST). All calls outside these times and public holidays are considered as Afterhours Service Calls.
