Being part of the Auto Ingress team requires each of us to rise to different challenges.

 

We work in a tough environment where we’re often expected to achieve the impossible, supported by good leadership. From our earliest days, customer service has been our priority which has seen our status grow to that of a market leader.

 

Today we employ exceptional individuals, in all states, and together we provide quality products and services to our customers across Australia.

 

If you’re successful in joining us, you’ll be joining a team where diversity and innovation are encouraged. Every member of Auto Ingress team enjoys the opportunity and support to face new challenges and aim for the impossible.

 

Why work for Auto Ingress?
Our customers know us as one of Australia’s leading Manufacturer of Automatic Door Operators and one of Australia’ supreme brands.

 

 

 

POSITIONS AVAILABLE

 

 

Automatic Door and Roller Door Technicians

Position Available Locations – Brisbane Sydney Perth

Auto Ingress automatic doors is widely accepted as a leading brand in the Australian Market. Our Brisbane based factory manufactures and supplies to the Australian market through its sales offices in four major states plus a network of service agents and distributors.

 

As part of our expansion we are seeking technicians for our Brisbane, Sydney and Melbourne offices. The successful applicant will report to the service manager and your primary role would be to install, commission and service our own brand plus other brands of automatic door operators.

 

Duties will include:

1. To assemble automatic door operators and related components.

2. Read and analyse wiring diagrams and related specifications.

3. Use test equipment to test continuity and diagnose electrical faults including electronic faults on peripherals.

4. To read and follow drawings to install and commission our range of automatic doors and programme the controller to suit the required application.

5. Install new and replace faulty wiring to sensors witches and connecting to general power supply.

6.To maintain and repair Automatic Doors, Roller Doors, Gates including replacing faulty parts and recommend any changes and improvements.

7. Advice customers of correct use of our operators and recommend any upgrades and additional repairs that may be required from time to time and coordinate any quoted works.

8. To carry out and generally assist in various work as required of and expected of a service technician.

9. To be available for overtime work on request and scheduled after hours work.

10. To maintain a clean and tidy vehicle and manage your tools and stock as per the list provided,

 

While training will be provided, technicians with experience in similar or the same field would be best suited for this role.

Some overtime work is expected and you will also share afterhours work with the other technicians on a rostered cycle.

 

Candidates with experience in automatic doors, gates and roller doors and/or related industries along with electrical accreditation should apply.

• Current driver's licence

• National White Card

• Connect disconnect licence preferred

• Excellent communication skills

• Exceptional customer service

• Pride in appearance and workmanship

• Outstanding fault finding abilities

• Good mechanical aptitude with attention to detail

• Be available for overtime and afterhours work

• Having NetSuite and Next Service experience will be an advantage

 

A fully maintained company vehicle, mobile phone, safety gear and uniform is provided.

Salary will be commensurate with experience and qualifications

 

 

 

 

 

 

 

Service Admin/Coordinator:

Position Available Locations – Brisbane Southern Suburb Logan

 

Auto Ingress automatic doors is widely accepted as a leading brand in the Australian Market. Our Slacks Creek based head office and factory manufactures and supplies to the Australian market through its sales offices in four major states plus a network of service agents and distributors.

 

We are seeking a Service Admin/Coordinator to join our vibrant Service team and assist in expanding our business. Our Service Department is a customer focused team that supports our service technicians, external customers, and internal departments.

 

The successful applicant will be reliable, have a high degree of initiative and problem solving skills with an understanding of working in the service industry.

 

The Role:

1. Handle incoming & outgoing calls from customers, service technicians and subcontractors.

2. Logging service breakdowns and request callouts into our system: Oracle Netsuite.

3. Work within a shared High paced Service Inbox.

4. Assess customer issues and provide accurate assistance in resolving over the phone.

5. Liaise internally with our sales, accounts, factory, and scheduling teams.

6. Arrange spare parts and returns for service technicians, subcontractors, and customers.

7. Quote service work and spare parts.

8. Updating reports and insurances to third party portals.

9. Filing Sales orders numerically.

10. Creating and supplying warranty and compliance forms.

11. To be available to take the afterhours phone on a rostered basis.

 

The successful candidate will possess the following:

• A great work ethic.

• Experience within a customer focused service role.

• Proficient in using Microsoft Outlook, Word & Excel.

• Strong administration & communication skills.

• Fast and accurate typing with attention to detail.

• Exceptional organisational and time management skills.

• Self-motivated with the ability to work autonomously and within a team.

• Experience with Netsuite (Oracle) would be an advantage but training will be provided.

 

This is an exciting and challenging role suitable for a driven and motivated customer focused individual, If you believe you meet the requirements above and are interested in this role please apply with a copy of your CV below.

 

Salary will be commensurate with experience and qualifications

 

 

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  • Auto Ingress Pty Ltd: A.C.N 083 047 241 / A.B.N 53 083 047 241
  • Member of: AADIF (Australian Automatic Door Industry Forum) & GAAQ (Glass and Aluminium Association of Queensland)
  • ASOFIA: Australian Shop & Office Fitting Industry Association
  • Compliance to: AS5007-2007 BCA EMC-C-Tick NZS 4239/1993 AS/NZ 4251.1:1999; ISO 14001:2015 JAS-ANZ; ISO 45001:2018

BETTER PRICES  | BETTER SERVICE  |  BETTER RESULTS

Recognised National 24/7/365  Service - Australia Wide

W: autoingress.com.au  |  E: contact@autoingress.com.au